Why isn't my donation appearing on the fundraising page?

Donations made via Share.Habitat should appear on the appropriate fundraising page almost instantly. If your donation was made via Share.Habitat and does not appear on the site within a few minutes, please contact sharesupport@habitat.org.  There may be a problem with your banking network, credit card, or other issues.  We will work with you to determine the best course of action.

If you are wondering why an offline donation, or donation made on a different website than Share.Habitat, isn't appearing on a fundraising page, it may not have been added yet.  Please be aware that all offline or non Share.Habitat donations must be manually added to a fundraising page or campaign by the campaign administrator.  This typically happens once the donation has gone through a financial process and the campaign administrator has been made aware of the offsite donation. 

If you feel an offline donation has been overlooked, please contact your team leader or campaign administrator to request the donation be added.

It's important to note that not all programs or campaign administrators participating on Share.Habitat choose to list donations made outside Share.Habitat on fundraising pages.

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