Knowledge Base

  1. Fundraiser FAQ 

    1. How do I become a Fundraiser for a specific campaign?
    2. How do I edit my fundraising page?
    3. How do I add or change my profile picture?
    4. How do I disable my fundraising page?
    5. How can I promote my fundraising campaign?
  2. Donor FAQ 

    1. Why isn't my donation appearing on the fundraising page?
    2. Can I make an anonymous donation?
    3. How do I promote someone else’s fundraising page?
    4. How can I find out if my donation is tax deductible or not?
    5. Does Share.Habitat accept matching gifts from my employer?
  3. Fundraising Best Practices FAQ 

    1. What type of videos should I include on my campaign page?
    2. What type of content should I include on my campaign page?
    3. What types of photos should I include on my campaign page?
  4. Campaign Administrator FAQ 

    1. How do I change my campaign’s end date?
    2. How do I change my fundraising goal?
    3. How do I disable or hide my campaign page?
    4. How do I download my Donor Data?
    5. How do I embed my Campaign Card widget to my website?
  5. Account Management FAQ 

    1. How do I link my Share.Habitat account to my Facebook Page or Twitter account? How do I unlink them?
    2. How do I change my email address?
    3. How do I change my password?
    4. How do I add or change my profile picture?
    5. How do I change the way my account name is displayed?
  6. General FAQ 

    1. What is Fundly?
    2. Do I need to register with my Facebook page in order to use Share.Habitat?
    3. What is the difference between Donors, Supporters, and Fundraisers?
    4. How does commenting work on campaign pages?
  7. All articles 

    1. How do I link my Share.Habitat account to my Facebook Page or Twitter account? How do I unlink them?
    2. What is Fundly?
    3. How do I become a Fundraiser for a specific campaign?
    4. What type of videos should I include on my campaign page?
    5. Why isn't my donation appearing on the fundraising page?

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