Share.Habitat Customer Support & Feedback

Share.Habitat Support

Thank you for contacting the Share.Habitat support team. this is an automated message to let you know that your issue has been emailed to us. 


You're overall experience on Share.Habitat is very important to us, and we strive to ensure you will be the most successful at fundraising possible.

Someone from the Share.Habitat team will get back in touch with you. Please understand that response times may take a little longer after office hours, on holidays or during weekends.

Thank you so much for your support of Habitat for Humanity. We look forward to working with you to answer any questions or resolve any issues.

Knowledge Base

  1. Fundraiser FAQ 

    1. How do I become a Fundraiser for a specific campaign?
    2. How do I edit my fundraising page?
    3. How do I add or change my profile picture?
    4. How do I disable my fundraising page?
    5. How can I promote my fundraising campaign?
  2. Donor FAQ 

    1. Why isn't my donation appearing on the fundraising page?
    2. Can I make an anonymous donation?
    3. How do I promote someone else’s fundraising page?
    4. How can I find out if my donation is tax deductible or not?
    5. Does Share.Habitat accept matching gifts from my employer?
  3. Fundraising Best Practices FAQ 

    1. What type of videos should I include on my campaign page?
    2. What type of content should I include on my campaign page?
    3. What types of photos should I include on my campaign page?
  4. Campaign Administrator FAQ 

    1. Can I edit my campaign title/name?
    2. Can I change my campaign URL?
    3. Can I run multiple campaigns from one account?
    4. How do I connect my affiliate's Facebook account and not my personal account?
    5. Can I set up automated “Thank you” emails for when a user donates to my campaign?
  5. Account Management FAQ 

    1. How do I link my Share.Habitat account to my Facebook Page or Twitter account? How do I unlink them?
    2. How do I change my email address?
    3. How do I change my password?
    4. How do I add or change my profile picture?
    5. How do I change the way my account name is displayed?
  6. General FAQ 

    1. What is Fundly?
    2. Do I need to register with my Facebook page in order to use Share.Habitat?
    3. What is the difference between Donors, Supporters, and Fundraisers?
    4. How does commenting work on campaign pages?
  7. All articles 

    1. How do I link my Share.Habitat account to my Facebook Page or Twitter account? How do I unlink them?
    2. What is Fundly?
    3. How do I become a Fundraiser for a specific campaign?
    4. What type of videos should I include on my campaign page?
    5. Can I edit my campaign title/name?
    50 articles 

Feedback and Knowledge Base